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City Scape

My Career

Work Experience: Welcome

HOME-BASED

TEAM LEADER

The Squirm Firm

(Ithaca, New York)

January 2, 2018 - present

  • Formatting various financial reports for management

  • Preparing various financial reports for the Bookkeeper

  • Tracking the return of investments on several aspects of the business

  • Monitoring the company PayPal account balance to ensure that there are always enough funds for payroll

  • Requesting for Amazon refunds that the business is eligible for and monitoring the status of the refunds until completed

  • Monitoring various fees involved with selling on Amazon

  • Handling employee payroll

  • Reconciling Amazon Inventory

  • Maintaining all processes related to managing personnel and updating them as needed so they are always ready for use even when conditions change for the company

  • Maintaining an up-to-date file of job descriptions for each position in the company

  • Hiring (with the help of management) and training all new additions to the team

  • Making a monthly announcement to the company that demonstrates the impact of our work

  • Processing the team members’ time punch correction requests, if there are any

  • Review the email responses created by customer service agent before sending to customers

  • Maintaining the CEO’s calendar

  • Maintaining the CEO’s grocery list and ordering items as needed

  • Tracking the CEO’s daily activities

  • Monitoring other members of the team to ensure tasks are completed correctly and on schedule

  • Ensuring that all training documents related to my tasks are updated at all times

  • Maintaining an index of all of the team’s files

  • Performing other related tasks as needed

VIRTUAL ASSOCIATE

Self Submit U

(Los Angeles, CA)

August 29 2017 - January 15, 2018

  • Review actor client's profile and submit him/her accordingly to different casting websites

  • Generate report of auditions reviewed and submitted for the client in Zoho Docs.

  • Submit End Day Report via Google Forms.

VIRTUAL ASSISTANT

Exceptional Now Publishing, LLC

(New York City)

November 21 - December 15, 2017

  • Look up contact information of English and/or Speech Department Faculty of various universities and colleges in the United States and enter them into Google Sheets File

VIRTUAL ASSISTANT

Ms. Constance Parng

(Los Angeles, CA)

June - October 2017

  • Look up information requested from search engine and input them into Google Sheets.

  • Update Google Calendar for scheduled school meetings.

VIRTUAL ASSISTANT

Mr. Jeffrey Richardson

July - August 2017

  • Created an email offering a product to different contacts on his Instagram account.

  • Created three e-books from information and pictures searched from the Internet.

Work Experience: Experience

OFFICE-BASED

Senior Customer Service Specialist

Convergys Philippines Services Corporation

(Alabang Site)

January 2006 - August 2012

  • Provide customer support via phone and/or email. Support covers general inquiry, basic technical troubleshooting and equipment order processing.

  • Assist the team leader in providing support to the team by answering questions about equipment ordering process, etc.

FISCAL CLERK

Department of Public Work and Highways

(Central Office - Port Area Manila)

August 2003 - January 2006

  • Encode and maintain records of office supplies and purchases.

  • Create soft and hard copies of letters, files, and other related materials as directed by supervisor. 

Work Experience: Experience
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